The Terms Governing Your Use of Malina
These Terms & Conditions apply to your use of Malina and any account, service, game, transaction or related activity made available through the website. By accessing or using Malina, you acknowledge that you have read and accepted these terms.
If you do not agree with the Terms & Conditions, you must not use the relevant services. Additional terms may apply to particular products, promotions or account functions and will form part of the conditions governing those activities where applicable.
Using Malina Means Accepting These Terms
You are responsible for reading the terms that apply before using an account or participating in any activity through Malina. Your continued use of the website after changes have been made may constitute acceptance of the updated terms, subject to applicable law.
These Terms should be read together with other policies or conditions that apply to your use of Malina, including provisions relating to privacy and responsible gambling.
Where a specific promotion, product or service has separate conditions, those conditions apply alongside these Terms. If there is an inconsistency, the more specific conditions may govern the relevant activity to the extent permitted by applicable law.
Eligibility and Access for Australian Users
Malina services are intended only for persons who are legally permitted to use the relevant services in their location. For users in Australia, applicable age, territorial and other eligibility requirements must be satisfied before an account can be used.
You must provide accurate information when creating or maintaining an account. Malina may restrict access where information provided is incomplete, inaccurate, misleading or cannot be reasonably verified.
You are responsible for determining whether your use of the services is permitted in your location. Malina does not require a person to use its services where doing so would breach applicable law.
Your Malina Account Belongs to You
An account must be registered and used by the person to whom it belongs. You must keep login credentials confidential and take reasonable steps to prevent another person from accessing your account.
You must not sell, transfer, lend or otherwise provide your account to another person. Multiple accounts may be restricted where Malina determines that they have been created or used in breach of applicable account rules.
If you believe that someone else has accessed your account without permission, you should notify Malina through the available support channel as soon as reasonably possible.
Verification May Be Required Before Certain Activity
Malina may request information or documentation to verify identity, age, account ownership or other details connected with account activity.
Verification can be required before certain transactions or services are completed. The information requested may depend on the circumstances and applicable legal or compliance requirements.
Where requested information cannot be provided, is inconsistent, or cannot be reasonably verified, Malina may restrict relevant account functions until the matter has been resolved.
Deposits, Withdrawals and Transaction Records
Payments must be made using methods available through the account and, where required, in accordance with the applicable conditions for that method. You must not use a payment method that belongs to another person unless its use has been expressly permitted.
Malina may apply verification procedures to transactions, particularly where activity requires additional security or compliance checks. Processing times may vary depending on the payment method, verification status and other circumstances affecting the transaction.
Withdrawals may be subject to account verification and other applicable conditions. Malina may delay or restrict a transaction where additional information is reasonably required to confirm its validity or compliance.
Transaction records maintained by Malina may be used to investigate account activity, resolve disputes and maintain accurate financial records.
Wagers, Games and Technical Records at Malina
Where Malina provides wagering or gaming services, participation is subject to the rules applicable to the relevant product or activity. You are responsible for reviewing any specific conditions presented before placing a wager or participating.
A transaction or wager may be affected by technical interruptions, communication failures, system errors or other circumstances outside normal operation. Malina may investigate disputed activity and take reasonable corrective action where an error or malfunction has affected an account or transaction.
Electronic records maintained within Malina's systems may be considered when establishing the details of account activity, transactions and wagers, subject to applicable law and any required dispute process.
Conduct That Is Not Permitted
You must not use Malina for unlawful purposes or attempt to interfere with the website, its systems or another user's account.
Prohibited activity may include fraud, identity misuse, payment abuse, collusion, manipulation of services, unauthorised access, automated activity intended to interfere with normal operation, or attempts to exploit technical errors.
You must not knowingly provide false information or use another person's identity or financial details. Where suspicious or prohibited activity is identified, Malina may investigate the relevant account and apply restrictions where permitted.
Promotions and Additional Conditions
Where Malina makes a promotion, reward or other offer available, separate conditions may apply. Those conditions can specify eligibility, qualifying activity, time limits, usage requirements, restrictions and other terms relevant to the particular offer.
A promotional condition does not override these Terms unless the applicable conditions expressly state otherwise. Malina may restrict participation where an offer has been used contrary to its specific conditions or where activity indicates misuse.
Promotional communications may also be subject to the preferences and choices available for your account.
Account Restrictions, Suspension and Closure
Malina may restrict, suspend or close an account where this is reasonably necessary because of a breach of these Terms, unresolved verification concerns, suspected fraud, prohibited activity, legal requirements or other circumstances affecting the lawful operation of the service.
An account may also be closed at the user's request, subject to any outstanding transactions, verification requirements or other matters that need to be resolved before closure.
Where an account is suspended or restricted, Malina may limit access to relevant services while the circumstances are reviewed. Any action concerning funds or transactions will remain subject to applicable law and the specific circumstances of the account.
Responsible Gambling Remains Part of Account Management
Malina supports the use of available responsible gambling controls where a user wants to reduce, pause or restrict gambling activity.
Depending on account availability and applicable requirements, users may have access to limits, breaks, cooling-off arrangements or longer-term exclusion options. Specific controls and settings may vary.
A user may also contact Malina through the available support channels regarding account restrictions or responsible gambling concerns. These measures do not replace a user's responsibility to comply with applicable account conditions and age requirements.
Intellectual Property and Permitted Website Use
Content made available through Malina, including text, graphics, interface elements, branding and other materials, may be protected by intellectual property rights.
You may use the website only for its intended personal and lawful purposes. Unless permitted by law or expressly authorised by Malina, you must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content or systems.
Nothing in these Terms transfers ownership of Malina's intellectual property to you.
Complaints and Disputed Account Activity
If you believe there is an error concerning an account, transaction, wager or other service, you should contact Malina through the available support route and provide sufficient information for the matter to be investigated.
Malina may request additional information when reviewing a complaint or disputed activity. Relevant account records, transaction information and system data may be considered as part of the review.
Nothing in these Terms prevents a user from exercising rights or pursuing remedies available under applicable law.
Limits on Malina's Responsibility
Malina will take reasonable steps to operate its services in accordance with applicable requirements, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, technical failures, telecommunications issues, third-party services or circumstances outside reasonable control.
To the extent permitted by law, Malina is not responsible for losses arising from circumstances that could not reasonably be prevented or controlled. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Any liability provisions are subject to the rights and protections that cannot lawfully be excluded or restricted for users in Australia.
Changes to the Malina Terms
Malina may update these Terms when changes are required because of developments in its services, operational practices, legal requirements or other relevant circumstances.
Updated terms will apply from the date specified when they are published or otherwise communicated, subject to applicable law. You should review the current version before continuing to use services following a material change.
If you do not accept an updated provision, you must stop using the affected services and may contact Malina regarding any available account closure or other applicable options.
Interpretation and Applicable Legal Requirements
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.
A failure by Malina to enforce a particular provision immediately does not necessarily constitute a waiver of its right to enforce that provision later.
These Terms are to be interpreted subject to the laws and mandatory protections that apply to the relevant user and service. Nothing in the Terms is intended to remove rights that cannot lawfully be excluded or limited.